Date(s) - 02/19/2018
8:45 am - 4:00 pm
Kent District Library Service Center
The workshop will feature Miguel Figueroa from ALA who will share some of the trends-based work of ALA’s Center for the Future of Libraries and will lead an interactive session with attendees. The workshop will also feature a sessions on Providing Exceptional Service Through Kindness and Empathy; a discussion of the book “The Five Dysfunctions of a Team”; and Do You Hear What I Hear? How Patron Bashing is Killing our Spirit. Please read the book “The Five Dysfunctions of a Team” by Patrick Lencioni prior to attending this event.
Cost: LLC Members, $10.00; Non-LLC Members: $25. Catered lunch provided. Please note any dietary restrictions in the NOTES field at the bottom of this form when you register.
If you are from a Lakeland member library and your institution is NOT paying the registration fee, please submit payment prior to the workshop.
Non-Lakeland members should choose the non-member option from the library name drop down menu and indicate the name of their library in the NOTES field when registering (along with dietary restrictions) and submit payment prior to the workshop.
http://arwen.llcoop.org/eventcalendar.asp to register
http://www.llcoop.org/workshops.shtml for more information